Shipping & Handling

We ship to most of the countries around the world using the fastest and most secure delivery methods available to us.

Our Shipping & Handling Charges are as follows (on some promotional offers Free shipping is applied):

$4.95

Order Tracking

To track your order progress, please see the following instructions:

1. Copy either your:
• order number or,
• tracking number or
• email address.
2. Open *Tracking*
3. Paste any of the information mentioned above into the designated field on the page and press "track order"
4. You can now track your order status.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

Please be noted that:

**The shipping terms may be affected by customs, natural occurrences, transfers to the carrier, air and ground transportation strikes or delays, pandemic, etc. We will be not responsible for delays if the shipment will be delayed due to the aforementioned reasons;

Once Your order has been processed and dispatched we will not be able to accept any changes to Your order.**

Estimated delivery times (business days):

• Australia12-15 d.
• Canada12-15 d.
• China3-5 d.
• Europe12-18 d.
• Japan6-8 d.
• United States12-15 d.
• United Kingdom10-12 d.
• South America12-18d.
• Malaysia12-19 d.
• New Zealand10-12 d.
• South Korea10-12 d.
• South Africa12-15 d.
• Thailand8-10 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

Damages

We will offer you a free-of-charge replacement, if your Patchii order was damaged in transit, please contact our Customer Support Team at [email protected].

**Customer can return the products ONLY after approval from our Customer Support Team**

*** Please note that not clearing the item out from customs, refusing or not claiming the order, providing a wrong address might cause the parcel to return back to us or be disposed of, in such case, a restocking fee of 15% will apply as per standard return policy, furthermore, $5/item return shipping costs will be deducted from the total amount of the refund ***

Last Edit on 2022-04-01